From the first symptom to the final fix, these are the specific heat pump repair services our Palo Alto-area crews are equipped for.
Reversing Valve Diagnosis & Repair
We test the valve's solenoid directly rather than assuming based on symptoms alone. This is one of the most requested heat pump repair calls we get across Palo Alto, CA.
Defrost Cycle & Control Board Repair
An outdoor unit that ices over and never defrosts usually points to a failed defrost thermostat or control board timing issue. This is one of the most requested heat pump repair calls we get across Palo Alto, CA.
Auxiliary / Emergency Heat Strip Repair
We test heat strip elements and the relay controlling them separately. This is one of the most requested heat pump repair calls we get across Palo Alto, CA.
Refrigerant Charge & Leak Detection
We charge to the manufacturer's heat pump-specific target, not a generic number. Techs handling refrigerant charge & leak detection carry the specific parts and tools this job calls for, not a generic kit.
Outdoor Unit Icing Diagnostics
Some icing is normal during defrost cycling; persistent icing that never clears points to a genuine fault. Techs handling outdoor unit icing diagnostics carry the specific parts and tools this job calls for, not a generic kit.
Ductless Heat Pump System Repair
Ductless mini-split heat pumps have their own fault-code language separate from central systems. Techs handling ductless heat pump system repair carry the specific parts and tools this job calls for, not a generic kit.
